Privacy PolicyPrivacy and Data Security
At berg|system|engineering|, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
Privacy Policy at berg|system|engineering|
berg|system|engineering| respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the berg|system|engineering| of companies with your consent, as required by law or to protect berg|system|engineering|, its customers, or the public, or with companies that help berg|system|engineering| fulfil its obligations with you, and then only with partners who share berg|system|engineering|'s commitment to protecting your privacy and data. At any time you may contact berg|system|engineering| with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Which data will be stored
berg|system|engineering| only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. berg|system|engineering| may collect information when you:
- register on a berg|system|engineering| website
- request a quote for products and/or services
- place an order for products and/or services
- request e-mail notification of your order status
- request for availability for products and/or services
- request assistance from our customer service and/or support service advisor
- fill out a support request or request telephone technical support services
- provide feedback in an online survey
- participate in promotional offers
- subscribe to a newsletter or a mailing list.process your purchase or provide requested services
In each of the instances above, we may ask for your first name, name, address, E-Mail address, IP address, phone number, occupation, industry, transactional information such as your preferences, customer and service tag number, service history, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.
For what purposes your personal information is used
the information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law to:
- process your free download requested
- fulfil requests for products and services
- improve our products and services
- contact you
- customize the advertisement and content
Newsletters, mailing lists, requests for information
If you request, we will send you information about our products and services, or other products and services that may be of interest to you. Such information may encompass alerts to product upgrades, special offers, updated information and other new products and services from berg|system|engineering|. Only berg|system|engineering| will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us by using the "Unsubscribe Link" which is placed on each Newsletter.
For processing mailing complaints, please include the following information
Contact Name
Company Name
Full address details
fill in the subject line with "Unsubscribe"
and return or send it to the appropriate address by E-Mail or by mail to
E-Mail:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Mail:
berg system engineering
Customer Service
Torhoutsesteenweg 489
8400 Oostende
Belgium
When berg|system|engineering| will share your personal information
Your information may be shared with other berg|system|engineering| entities, agents or contractors performing services for berg|system|engineering|, such as berg|system|engineering|'s Service Providers, marketing sub-contractors, financial institutes. If so, berg|system|engineering| will seek to ensure that the information is only used in connection with the functions these parties will be performing for berg|system|engineering| and that all such information is treated in a confidential manner.
berg|system|engineering| will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.
Your rights
Upon your request and within 30 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
Internet commerce
The online store at www.berg-system-engineering.com und www.bergsystem.com is designed to give you options concerning the privacy of your credit card information, name, address, E-Mail, and any other information you provide us. berg|system|engineering| is committed to keeping the information collected on our site secure. We offer the industry standard security measures available through your browser. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order without credit card information and a representative will contact you. Alternatively, you may always contact a sales representative by telephone. It has always been our policy to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Link to third-party sites
Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to www.berg-system-engineering.com or any other site. We use the symbol 
which mark links to third-party sites.
Contact berg|system|engineering|
If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write or E-Mail us with the subject "Privacy Policy" at the following address
E-Mail
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Mail:
berg system engineering
Customer Service
Torhoutsesteenweg 489
8400 Oostende
Belgium
